Product: Pronto Insurance Auto Claim Clear all filters (35 of 35 reviews match)
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One of their insured ran a stop sign and plowed into my 2015 Dodge Challenger. Right after the accident the police said it was their insureds fault and that he admitted to running the stop sign. I opened a claim with his Pronto within an hour of getting into this...
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Anonymous
Sandy

I'm going through the same exact thing

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Pronto Insurance Auto Claim
#1250968
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I was in an accident with a Pronto Insurance carrier. The accident was not my fault , my vehicle was a total loss over $12,000 in damages plus a guard rail damage and bodily injury. I received a letter from Pronto that they had finished their investigation and...
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Anonymous
el fapo

you might have just had liability only on your policy, which means it only covers 3rd party damages, you have every right to demand an explanation to why your coverage was den...

StaidLarva
StaidLarva

Have you heard from them yet cause I been trying to get ahold of pronto insurance too

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Pronto Insurance Auto Claim
#1224524
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So I got hit by a person who is insured by pronto in nov 2017 I filed a claim since it was the other person’s fault. I sent pictures in and they sent me a check of 900 dollars which was not enough, total cost was about 5,000 dollars. Anyways the first check they sent...
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1.0
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Pronto Insurance Auto Claim
#1221073
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Pronto Insurance - Claims

Worse company ever talking and yelling at people without getting the truth and wanna claim there *** of a driver who had 3 violations before impact was not wrong; Mrs Ruiz “Sup” hangs up on u when u try to request a higher Sup and frances velano *** *** wants to get rowdy after speaking two sentence like *** u big over the phone smh worse company ever to be under or have they cover ur ***
1.0
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Pronto Insurance Auto Claim
#1212379
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I’ve delt with way too many issues with this company as one of their insured and also being in an accident with one of their insured and I’m waiting on them to accept liability, there are witnesses and even video on my accident and they choose to stand behind their insured that lied when all the proof is there! It’s been over 2 months now and this is ridiculous. I reported them to the bar association and I’m now filling a lawsuit. I am also looking into filing a class action suit against Pronto Insurance...
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1.0
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Pronto Insurance Auto Claim
#1194198
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I HAD A CAR ACCIDENT ON 09/08/17 WITH A GUY WHO HAS PRONTO INSURANCE. HERE IT IS 02/20/18 AND I STILL DO NOT HAVE A SETTLED CLAIM. MY CAR WAS A TOTAL LOSS AND THEY DO NOT WANT TO PAY. THEY NEVER ANSWER THE PHONE!!!! NEVER ANSWER THE EMAILS, OR FAXES. THEY SAY ONE THING...
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1.0
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Pronto Insurance Auto Claim
I didn't like
  • Unprofessionalism and lack of integrity
#1193927
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Pronto Insurance - The slowest and worst

My car was hit in the parking lot of the apts. I was just moving into so called pronto to file a claim 30 + days later i am still waiting on them . your adjuster never answers your calls and they are not fast about anything except collecting your insurance payment. They are the worst Do Not Get this insurance.
1.0
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Pronto Insurance Auto Claim
#1166053
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So when I got the Mercedes insurance with this pronto insurance was the lowest; full coverage I could find and it sounded too good to be true. When I explained to the lady my situation, she said it was fine if they use my car to help me out in case of an accident, my...
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1.0
San Elizario, Texas
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Pronto Insurance Auto Claim
#1163594
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Pronto Insurance - Worse insurance ever Pronto ins.

What ever you do DO NOT buy insurance from Pronto. They will do everything and anything to deny your claim. They will not return calls and are very unprofessional. I warn you DO NOT buy car insurance from Pronto.
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Pronto Insurance Auto Claim
#1163034
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I was rear ended, last Saturday morning @ 8:40, reported my claim to the claims department Saturday @ 9:15.The girl that took my call sounded about 12 years old and didn't have a clue as to what she was doing. She stated that I should hear from an adjuster by Monday at...
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1.0
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Pronto Insurance Auto Claim
I didn't like
  • Lack of concern
  • Sorry attitude
#1139862
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