Pronto Insurance Auto Claim Reviews

1.3
(3 reviews)
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there are not enough dirty words for me to even remotely describe the distane that I have for the pronto insurance scam......should you or anyone that you may know have the unfortunate reason to deal with "the not pronto" insurance artists I recommend that you "lawyer up" with a reputable car crash/bodily injury lawyer the minute that you determine that pronto is involved.......because these nasty folks have a agenda, which apparently is legal...
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Pronto Insurance - FULL COVERAGE = 0 Coverage
Paid nearly $100 per month for FULL COVERAGE insurance. They had no issue collecting my monthly premiums. Even during the time I been waiting for vehicle to be repaired, they continued to take my monthly premiums while stalling on repair. They had me file claim for the same accident 3x and still have yet to complete claim or repairs 3 months later. I am still waiting on repair. Had to pay for my own repair because they stalled past my...
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Ive been at it with pronto for over a month on a claim i filled againts one of their insurer's.First of all the person driving was not even under the policy of the vehicle. Than they call me, get my statement and tell me yes the other driver was at fault but we wont know if we cover your damiges until we find out if that person "lives" with her or not (i thought it was a load of *** but whatever) than turns out they couldn't find them. After 3...
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Wife was rear ended at a stop light by an "Insured" Pronto driver.Adjuster never made contact with us so we went through our car ins State Farm to get our car fixed. Now we are TWO YEARS LATER and they just paid SF for our repairs. They will not cover our med expenses, which is a joke. We had to get an attorney and the attorney they hired to rep them is dragging this on even further. I plan on suing them for as much as I can to purposely exceed...
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Pronto

Pronto Good Afternoon, I apologize for your recent experience with our brand. In order to further assist with this issue please contact me at 1-888-813-0525 Ext. 8069. If you could p...

My car was totaled by a recent major hailstorm in San Antonio.That was the least painful part of this process. I have spent two months having these guys lie to me, and to my leinholder. Their "negotiation" tactics include passing you on to person after person, each time, the proposed settlement offer getting smaller and smaller. They have outright lied to me on multiple occasions, missrepresented the law at least 3 times, and lied to my...
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Anonymous

Anonymous Totally agree. After being on the phone with one of their claims employees for over an hour getting my statement. I was told 3 weeks later it was never recorded and now a mont...

Hate is a strong word but I have to admit, I absolutely hate Pronto insurance. This company can careless about their clients and it shows through the adjusters, management, and customer service associates lack of action. It's been over two weeks since my accident and total loss and I still haven't heard anything else about what is going to happen, neither has the company I have my car loan through. They only found out about because I informed...
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100% full

I've left six voicemail's with Belinda Sierra x5156 at Pronto Insurance in the previous four days and haven't gotten a response to my total loss claim. In the mean time, the first adjuster sent a release via email that states, for the sum of $500.00, I release "any and all" claims in relation to this accident. Yesterday, I received the attached email from my original adjuster. It basically states: we looked at the police report and decided...
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I would like to take this opportunity to praise pronto insurance. I had an accident with a pronto customer and it was her fault. I had been hearing horror stories about pronto claims and I would like to contradict any bad stories for pronto insurance.. They took care of my claim immediately and reimbursed me my rental money within two days. They are extraordinary and if I would not be with my insurance for 30 years I would certainly select...
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Anonymous

Anonymous This is the fakest review Ive ever seen in my life

Anonymous

Anonymous So this review came from Brownsville and it's mainly all 5 starts, what a coincidence that Pronto HQ is in Brownsville as well.
We can see through this review and it's not...

5.0
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