I was in a wreck back in April 2,2011 now its August 15,2011 and when I called to see how my claim was doing they said It was "too" expensive to fix the vehicle they gave me original estimate of 1400 to fix it, for a 2000 ford focus custom kameleon pink paint job, with 18' chrome rims. Then they stated they would only pay 1600 for the whole vehicle as is to total it!
then their employee called the body shop and said I had authorized the repair! When I called the supervisor he called me 'ignorant' '***' that he wouldn't have a conversation with someone so idiotic as me, that is no way to speak to an Actual College graduate not some *** they get off of high school! PLEASE IF YOU GET IN A WRECK AND THE OTHER PERSON HAS PRONTO! GET A LAWYER ASAP!!!
as soon as I was off that phone call I called my lawyer in tears! This insurance should get sued big for harassing their claimants especially since we aren't the customer they do as they please.
Product or Service Mentioned: Pronto Insurance Claim.